Refunds

We apologise but we cannot directly give you a refund. You can request a refund directly from your relevant App Store. iOS: https://sup...

I made a purchase but did not get my Gems/Passes

If you made a purchase on the app but have not received your Gems and/or Passes, please try the following:Fully close then reopen the app If...

I have lost my Gems/Passes

Before contacting us, please ensure that you are logged into your account and have not been accidentally logged out. If you still find yours...

I can't purchase anything in the store

If you are experiencing trouble when trying to make a purchase, please try the following:Check your internet connectionEnsure your App Store...