*Before You Contact Us*

We wish to help you resolve your issue as soon as possible. Before contacting us, please do read through our FAQ’s for troubleshooting ...

It's taking a long time to get a response!

Due to the current global situation, we are experiencing a very large volume of messages, things may just take a little longer than normal! ...

I have an issue with topics raised in The Game

There are moments in the game where the Islanders deal with some sensitive topics such as body image issues, sexuality and mental health inc...

How do I earn Gems?

When first installing the game, you will start off with a handful of Gems. Gems can earned by playing daily, watching ads or completing...

How do I earn Passes?

When first installing the game, you will start off with 2 Passes.Once you have used these Passes, a countdown timer will appear. This is the...

Can I play as a Male?

Currently we do not have a male player character, however this is something we'd definitely like to include in the future.

Restarting The Game

Restarting The GameHow do I restart?You can restart the story by tapping the circular arrow icon which appears in the season menu. From here...

Change the Language

The game is currently only available in English. While we do not have plans for adding more language options at the moment, this is somethin...

Feedback

We welcome and take on board any and all feedback for Love Island The Game. Please send through your thoughts and suggestions, both positive...